Delivery Information
Effective Date: October 2025
At VIRAL-TRENDING, we aim to make delivery simple and stress-free.
1. Delivery Areas
All of our orders are currently shipped via the Standard Delivery Tracked 48 service, meaning we aim to deliver within two to three working days. A tracking number will also be provided with each order.
2. Delivery Process
We only offer UK wide delivery.
Delivery is made to the shipping address you provide at checkout. Please ensure accuracy to avoid delays.
3. Missed Deliveries
If you miss a delivery, carriers may attempt redelivery or hold your package at a local facility.
Unclaimed packages returned to us may be reshipped at the buyer’s expense.
4. Lost or Stolen Packages
We are not responsible for lost or stolen packages after delivery confirmation.
If your order shows “delivered” but you did not receive it, please contact the carrier directly.
We will assist wherever possible, but claims must often be filed with the carrier.
5. Contact for Delivery Issues
If you experience a delivery problem, email us at info@viral-trending.com
with your order number and details.